1. What product categories do you offer?

The Full Range works with supply agreements covering a wide range of product categories, covering all elements of food supply to catering equipment, alcohol and non-food. Our comprehensive offering includes:

• Food & Beverage: Complete range of food products including fresh produce, dry goods, and speciality items
• Catering Equipment: Professional kitchen equipment and supplies
• Alcohol: Wine, beer, spirits, and speciality beverages
• Non-Food Items: Cleaning supplies, packaging, and other operational necessities

We work with both national suppliers and smaller, regional fresh produce suppliers to ensure comprehensive coverage across all product categories that foodservice operators require.

2. Do you offer local, UK-sourced, or international products?

Yes, we offer a strategic mix of local, UK-sourced, and international products. We have agreements in place with some national suppliers and a number of smaller, regional fresh produce suppliers who are well placed to service the needs of the local market.

• Local Sourcing: Regional fresh produce suppliers serving local markets
• UK National Suppliers: Partnerships with established UK-wide suppliers
• International Products: Access to global supply chains when needed
• Sustainability Focus: We recognise the growing interest in sustainability and food provenance and are able to respond to these requirements.

3. Can you provide pricing models (fixed, variable, tendered, etc.)?

The Full Range is able to negotiate the best prices for its customers and works continuously to ensure these are maintained. Whilst specific pricing model details aren't detailed on the website, our approach includes:

• Negotiated Pricing: Leveraging our supplier relationships to secure competitive rates
• Continuous Price Management: We compare prices on a regular basis from a wide range of suppliers, which is particularly important in today's environment of rising commodity costs and exchange rate uncertainty.
• Market-Responsive Pricing: Flexible pricing that adapts to market conditions
• Transparent Pricing: Clear pricing structures with no hidden costs

We recommend contacting us directly to discuss specific pricing models that best suit your business needs.

4. Are there volume discounts or rebate schemes available?

We offer ideas and solutions which help our clients achieve greater purchasing efficiency, saving around 5 to 15% and, ultimately, a better GP. Whilst specific rebate schemes aren't detailed on the website, our value proposition includes:

• Cost Savings: Demonstrable savings of 5–15% through improved purchasing efficiency
• Bulk Purchasing Power: Leveraging collective buying power across our client base
• Supply Chain Optimisation: Streamlining supplier relationships to reduce costs
• GP Improvement: Focus on improving gross profit margins through strategic purchasing

For specific volume discount structures and rebate schemes, we recommend discussing your requirements directly with our team.

5. How do you handle price fluctuations, especially for commodity goods?

We compare prices on a regular basis from a wide range of suppliers, which is particularly important in today's environment of rising commodity costs and exchange rate uncertainty. Our approach to price fluctuations includes:

• Regular Price Monitoring: Continuous comparison across multiple suppliers
• Professional Price Management: The Full Range gives you peace of mind that you are buying competitively and that your prices are being professionally managed.
• Market Intelligence: Understanding commodity trends and exchange rate impacts
• Proactive Communication: Keeping clients informed of market changes and price impacts

6. Do you offer price benchmarking against other suppliers?

Yes, price benchmarking is a core part of our service. The Full Range benchmarks all its suppliers to ensure clients consistently receive competitive, market-relevant pricing. Our benchmarking services include:

• Supplier Comparison: Regular comparison across our wide supplier network
• Market Analysis: Ensuring prices remain competitive and market-relevant
• Transparency: Providing clients with confidence in their purchasing decisions
• Continuous Monitoring: Ongoing benchmarking to maintain competitive advantage

7. Do your suppliers have BRCGS, Red Tractor, or other certifications?

The Full Range ensures all suppliers are fully audited as part of their status as an 'approved supplier'. We offer our clients complete peace of mind that any supplier we recommend will meet the required industry standards. Our quality assurance includes:

• Supplier Audits: All suppliers undergo full auditing processes
• Industry Standards Compliance: Ensuring suppliers meet required standards
• Audit Documentation: We are able to supply copy audits for our appointed suppliers upon request.
• Quality Assurance: Maintaining high standards across our supplier network

8. Do you offer account management or dedicated support teams?

We provide culinary support and professional advice that helps our clients achieve a better level of service and optimise the experience for their customers. Our service approach includes:

• Personal Approach: We take a personal approach to business.
• Professional Advice: Dedicated culinary and purchasing expertise
• Ongoing Support: Continuous relationship management and support
• Industry Experience: Our team have over 30 years of experience in the food purchasing industry

9. What digital tools or ordering platforms do you provide?

The Full Range is part of The Buyers Edge Platform Group, suggesting access to digital procurement technologies. We recommend contacting us directly to discuss:

• Digital Ordering Solutions: Modern procurement platforms
• Data Analytics: Purchasing data and reporting tools
• Supply Chain Management: Digital tools for supplier management
• Integration Capabilities: Systems that work with existing operations
• Digital Ordering: We work with Orders Made Simple to simplify the food ordering process

10. Do you support local or community producers?

Yes, we actively support local and community producers. Supporting small businesses is a key focus of ours, including supporting many charities, and our Out Hospitality campaign to support local independent operators after the pandemic.

• Local Supplier Network: We have agreements in place with some national suppliers and a number of smaller, regional fresh produce suppliers who are well placed to service the needs of the local market.
• Independent Business Support: Focus on supporting small and independent operators
• Community Engagement: Active participation in hospitality industry support initiatives
• Regional Approach: Understanding and supporting local market needs