Our customers

 

At The Full Range, our aim is to achieve 100% customer satisfaction. We seek to form strong, long-term relationships which benefit both our customers and our suppliers. With a decade of delivering results for the various sectors of the foodservice and hospitality industries, The Full Range has a long list of success stories and we pride ourselves on being more than just a procurement company.

 
 
 

Case studies

J&R Group have been using The Full Range since early 2014. As in all aspects of change within your business, it can be daunting a prospect. The transitional process from old suppliers to new, was made easy through careful and detailed planning, ensuring any change within our business was smooth and managed effectively. The Full Range continue to help manage our suppliers and have formed a strong partnership with directors, managers and chefs within our team. Through this process, they have delivered what was promised, better savings, hands on management style and continual support.
— Richard Drummond, Director, J&R Group
I have worked with The Full Range since 2011, in that time they have helped me streamline my supply chain, ensuring the best route to market for quality and price. By working together, my businesses have increased in gross profit without having to increase my menu pricing, helping retain customers. I have, and will continue to recommend The Full Range to anyone in the Food and Drink industry.
— Jeff Stewart, Stewart Inns
The Full Range offers an invaluable service for procurement, with no contracts and no hidden costs. They allowed us to analyse our purchases, look at new potential suppliers and dramatically lowered our costs. Nicky is honest and dedicated and offers an excellent service upon which we have built a great relationship that will hopefully last long into the future.
— Stuart Littlejohn, Head Chef, Oxford & Cambridge Club
I have been using The Full Range for a number of years now having been involved with a national buying consortium prior to that. Having met Nicky, I was very impressed with the personal touch of the company and the efficient way that she helped us change suppliers and renegotiated prices for us on most of our key items. We were able to make immediate significant savings on our expenditure and those savings have continued with the regular reviews that Nicky carries out on our behalf. I have also been very impressed with the way any queries that we have had with our suppliers have been dealt with by Nicky and the team, which has been one less thing for us to worry about. I would have no hesitation in recommending the full range.
— Chris White, Director, Sunbury Nursing Homes Ltd
I had originally intended to invest in purchasing resource for entier but our partnership with The Full Range is delivering everything I need from a supply chain perspective. Barry has secured substantial savings in both food and non-food categories and I have also seen improvements in the quality of the product and service delivery. the full range has had a significant impact on my business. I have already introduced The Full Range to other business partners within the Hotel & Restaurant sectors who have all had a similar, very positive experience.
— Peter Bruce, CEO, entier
The Full Range has helped me to review my supply base and in doing so has identified some significant savings for the business. What I particularly like is the ongoing price file management and monitoring, which gives me confidence that we continue to be competitive and, importantly, the prior warning of any unavoidable price increases. I like Nicky’s personal approach, she has been a great help to me in my capacity as General Catering Manager for Pembroke Lodge and I wouldn’t hesitate in recommending The Full Range to prospective new customers.
— Colm O’Driscoll, General Catering Manager, Pembroke Lodge, Richmond